AI Agents & Automation

Workflows that
run themselves.

Custom AI agents and automation platforms built on OpenAI, Claude, and Anthropic APIs, turning manual, repetitive processes into intelligent, autonomous systems that work around the clock.

Agent Runtime · cloudretina.com Live
Trigger
New Support Request
Received via API · just now
AI Agent · Claude
Reasoning & Planning
Drafting response|
Reply Sent
via Email
CRM Updated
HubSpot
Team Alerted
Slack #support
What We Build

AI systems that
actually get deployed.

Not prototypes. Production-grade AI agents and automation platforms scoped clearly, built properly, and deployed into your existing infrastructure — not handed off and forgotten.

01
AI Chat Agents

Intelligent conversational agents for customer support, internal helpdesks, sales qualification, and onboarding. Trained on your docs, integrated with your existing tools.

02
Voice Agents

AI voice agents for inbound support, outbound follow-ups, appointment booking, and triage workflows. Real-time speech processing with natural conversation flow and CRM integration.

03
Workflow Automation

Multi-step business process automation replacing manual work. Document processing, approval chains, data extraction, enrichment pipelines, and cross-system orchestration.

04
Marketing Automation

AI-driven content generation, email sequence personalisation, lead scoring, and campaign management. Scale your marketing output without scaling headcount.

05
RAG & Knowledge Systems

Retrieval-augmented generation pipelines giving your agents accurate, grounded answers from your own documents, databases, and internal knowledge bases. No hallucinations.

06
AI-Powered APIs

Backend services with embedded AI logic — classification, extraction, summarisation, generation — exposed as clean REST APIs you can drop into any existing application or workflow.

See It In Action

A support agent that
knows your product.

We build agents that pull answers from your real documentation, escalate to humans when needed, and integrate with your existing ticketing and CRM systems, not generic chatbots that frustrate customers.

  • Grounded on your real documentation via RAG
  • Integrates with Zendesk, Intercom, HubSpot, Slack
  • Human escalation logic with context handover
  • Full conversation logging and analytics
AI Support Agent Online · avg 1.2s response
Hi, how do I connect my Azure subscription to the scanner?
Support Agent: You'll need to create a service principal with Reader role on the subscription. Go to Azure Portal → Subscriptions → Access control (IAM), then add a role assignment for a new App Registration. I can walk you through each step, would that help?
Yes please, but I'm on the free tier, does it work?
Support Agent: Yes, Azure scanning is included on all plans including free. The free tier allows up to 1 subscription. You'll just need the Reader role, no write permissions required.
Ask anything about the product...
Who It's For

For teams that have
outgrown manual work.

If your team is doing repetitive work that follows a consistent logic, there's a high chance it can be automated, and we can build it.

Customer-Facing Operations Teams

Handle more support tickets, inbound calls, and customer queries without growing headcount. AI agents handle tier-1 volume so your team focuses on complex, high-value interactions.

Founders Building AI-Native Products

Want to add AI capabilities to your SaaS, app, or platform? We build the agent layer, from the API integrations to the frontend, so your product ships with AI built in, not bolted on.

Operations & Back-Office Teams

Document processing, data entry, approval routing, report generation, if it follows a rule and currently requires a human, we can automate it with accuracy and full auditability.

Marketing & Growth Teams

Personalised outreach at scale, automated content pipelines, AI-powered lead scoring and enrichment. Reduce the manual effort in your marketing stack without losing quality or personalisation.

From MVP to production in weeks, not months

We scope precisely and move fast. Most AI agent projects go from brief to live deployment in 4–8 weeks. We handle the API integrations, hosting on Azure or AWS, monitoring, and any model fine-tuning required. You get a working system, not a proof of concept.

Tell us what you want to automate.

Describe the workflow, manual, repetitive, or customer-facing. We'll come back with a scoped proposal and a realistic timeline.